Who helps us run Waloca
These companies help us run Waloca. Each only handles the data it needs to do its job.
Runs the Waloca service and database.
What they handle: Waloca data. Names, text and pictures are encrypted with a key that belongs to each household; activity times and counts are stored encrypted on disk.
Keeps encrypted copies in case of failure.
What they handle: Encrypted backups, kept for at most 15 days. Copies of a deleted household's data expire within that time.
Sends sign-in codes, invitations and summaries.
What they handle: Email addresses and message text.
Deliver notifications to your browser or phone.
What they handle: A device address and a short, generic message.
Describes pictures and smooths summary wording, only if you turn those features on and the service has enabled them.
What they handle: One resized picture at a time, with its metadata removed, plus a camera-placement word and a coarse time of day; or the facts of a summary. Never names, ids, timestamps or email addresses with a picture. OpenAI does not use API data for training by default; it may keep inputs in abuse-monitoring logs for up to 30 days.
Waloca shares what your Ring cameras observed. It can't see inside the home and isn't a medical, safety or emergency service.
Waloca isn't affiliated with Ring.
Questions: support@waloca.com